DPL eBay Integration & Import Privacy Policy

DPL eBay Integration & Import provides Shopify eBay integration service to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we can access your data from your Shopify account and collect your product information from your eBay store to link it to your Shopify store.

The API used to collect the data are as follows:

STORE API: Store API collects the data of your store information like Name, Address, Currency, etc.

PRODUCT API: Product API creates product information like images, titles, meta tags, SKUs, Variations, stock information, etc.

The information collected using third-party technology and applications such as web beacons may not be personally identifiable, so data is not included when referring to personal information; however, we will accept and rely on their compliance with the GDPR.

The customer data from your store will be exclusively utilized to deliver our service and will not be traded or shared with third parties for other purposes.

Transfer of Your Data as Our Main Service

We share product information as our main service when you use our app. The sharing is only done after you initiate sharing your product information from eBay to Shopify. Our app imports the eBay products listing using eBay listing API and generates the products into the Shopify store using Shopify product API.

When you use our services to send your product data from eBay to Shopify, your data from eBay is transferred to our cloud system using secure APIs provided by eBay.

The customer data from your store will be exclusively utilized to deliver our service and will not be traded or shared with third parties for other purposes.

Use of Your Personal Data

We use the information we collect to provide Service and operate the App. Additionally, we use this information to

● Generate and link your eBay products in Shopify.
● Communicate with you.
● Look out for frauds and supports you in proceeding with the Integration.
● Send you relevant advertising and business promotions, adhering to your preferences.
● Qualify users of our app to provide support and updates.
● Optimize and improve our app and services.

Disclosure of Your Personal Data

If the Company is involved in a merger, acquisition, or asset sale, We may transfer your Personal Data. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements
The Company may disclose Your Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

We may use Hotjar and similar visitor tracking software to collect your activity on our app. These assist us by providing data for a better end-user experience, as well as assisting us in diagnosing technical problems and help to analyze user trends. If you do not want us to collect such information about you, please visit the Hotjar opt-out page: https://www.hotjar.com/legal/compliance/opt-out or enable do not track (DNT) on your browser.

We may use the Chat feature from Helpscout to chat with you regarding the app process and features. We collect your details like email and ID for tracking. For the policy and data used by Zopim, check out: https://www.helpscout.com/company/legal/privacy/.

Behavioral advertising

As described above, we use your personal information to provide targeted advertisements or marketing communications that may interest you. For more information about targeted advertising, you can visit the network advertising initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

We use the device information that we collect to help us screen for potential risk and fraud (IP address, mistaken login access details) and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). The information is collected by using third-party software and web beacons that comply with the GDPR’s privacy by design.

The choice to opt-in / opt-out

We want our information to reach those who care about it. If you don’t like to receive information from us, you can contact us at ebaysuppport@dpl.company and inform us that you don’t want to receive information from us, and we will stop communicating with you. Also, you can inform us if you no longer wish to use our services. You can opt out of our services anytime by removing the software or app and deleting or changing any information.

Additionally, you can opt-out of some of these services by visiting the digital advertising alliances opt-out portal at: http://optout.aboutads.info/

Update information

If you want changes in the information we have gathered, you could mail us at ebaysuppport@dpl.company.

Retention & Security of information

When you use our service to connect your e-commerce stores, we will retain your information until we find it appropriate to delete it or you explicitly request us to delete the data. As per the data collected through third-party sites, we will adhere to GDPR compliance per the terms and policies followed by those third parties.
Digital Product Labs are encrypted with industry-standard secure socket layer (SSL) connections to help protect user information from interception.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will inform you via email and a prominent notice on Our Service before the change becomes effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. This Privacy Policy changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: ebaysuppport@dpl.company

By visiting this page on our website: https://dpl.company/contact/

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2035 Sunset Lake Road, Suite B-2,
Newark, Delaware-19702, USA

Our Office
Muni Bhairab Marg
44600 Kathmandu Nepal