Personal Information the App Collects
When you install the App, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we can access your data from your Shopify account and collect your product information from your eBay store to link it to your Shopify store.
The API used to collect the data are as follows:
STORE API: Store API collects the data of your store information like Name, Address, Currency, etc.
PRODUCT API: Product API creates product information like images, titles, meta tags, SKUs, Variations, stock information, etc.
The information collected using third-party technology and applications such as web beacons may not be personally identifiable, so that data is not included when referring to personal information; however, we will accept and rely on their compliance with the GDPR.
Transfer of Your Data as Our Main Service
We share our product information as our main service when you use our app. The sharing is only done after you initiate sharing your product information from eBay to Shopify. Our app imports the eBay products listing using eBay listing API and generates the products into the Shopify store using Shopify product API.
When you use our services to send your product data from eBay to Shopify, your data from eBay is transferred to our cloud system using secure APIs provided by eBay.
Use of Your Personal Data
We use the information we collect to provide Service and operate the App. Additionally, we use this information to
● Generate and link your eBay products in Shopify.
● Communicate with you.
● Look out for frauds and supports you in proceeding with the Integration.
● Send you relevant advertising and business promotions, adhering to your preferences.
● Qualify users of our app to provide support and updates.
● Optimize and improve our app and services.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements
The Company may disclose Your Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
We may use Hotjar and similar visitor tracking software to collect your activity on our app. These assist us by providing data for a better end-user experience, as well as assisting us in diagnosing technical problems and help to analyze user trends. If you do not want us to collect such information about you, please visit the Hotjar opt-out page: https://www.hotjar.com/legal/compliance/opt-out or enable do not track (DNT) on your browser.
We may use the Chat feature from Helpscout to chat with you regarding the app process and features. We collect your details like email and ID for tracking. For the policy and data used by Zopim, check out: https://www.helpscout.com/company/legal/privacy/.
As described above, we use your personal information to provide targeted advertisements or marketing communications that may interest you. For more information about targeted advertising, you can visit the network advertising initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
We use the device information that we collect to help us screen for potential risk and fraud (IP address, mistaken login access details) and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). The information is collected by using third-party software and web beacons that comply with the GDPR’s privacy by design.
The choice to opt-in / opt-out
We want our information to reach those who care about it. If you don’t like to receive information from us, you can contact us at firstname.lastname@example.org and inform us that you don’t want to receive information from us, and we will stop communicating with you. Also, you can inform us if you no longer wish to use our services. You can opt out of our services anytime by removing the software or app and deleting or changing any information.
Additionally, you can opt-out of some of these services by visiting the digital advertising alliances opt-out portal at: http://optout.aboutads.info/
If you want changes in the information we have gathered, you could mail us at email@example.com.
Retention & Security of information
When you use our service to connect your e-commerce stores, we will retain your information until we find it appropriate to delete it or you explicitly request us to delete the data. As per the data collected through third-party sites, we will adhere to GDPR compliance per the terms and policies followed by those third parties.
Digital Product Labs are encrypted with industry-standard secure socket layer (SSL) connections to help protect user information from interception.
By email: firstname.lastname@example.org
By visiting this page on our website: https://dpl.company/contact/
2035 Sunset Lake Road, Suite B-2,
Newark, Delaware-19702, USA
Muni Bhairab Marg
44600 Kathmandu Nepal